FAQ'S.

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FAQ

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Find answers to the most common questions about our care services, support, and how we can help you.

Domiciliary care, also known as in-home care, provides personalized support to individuals within the comfort of their own homes. This service is designed to help with daily tasks such as cooking, cleaning, medication management, and personal hygiene, ensuring clients can maintain their independence. Our trained professionals tailor their care plans to suit your specific needs, fostering a safe and supportive environment.

By choosing domiciliary care, you benefit from a familiar setting while receiving professional assistance. Whether you need occasional visits or regular support, this service helps promote well-being and dignity, allowing you to continue your routine comfortably and confidently.

We offer specialist care services for conditions such as dementia, Alzheimer’s, Parkinson’s, and disabilities. Our Cares are highly trained to handle the unique challenges of these conditions with patience and expertise. Specialist care ensures that the specific medical, emotional, and daily needs of clients are met with compassion and professionalism.

Each care plan is customized to address the progression of the condition while maintaining the client’s quality of life. Whether it’s through cognitive support, mobility assistance, or companionship, we work closely with families to provide peace of mind and consistent care.

Booking an appointment with us is simple and convenient. You can reach out via email at admin@trustlycare.co.uk or call our office directly. Our friendly team will guide you through the process, discuss your requirements, and schedule a consultation at a time that works for you.

During the consultation, we’ll assess your needs and preferences to create a tailored care plan. This is an opportunity to ask any questions, meet our team, and understand how our services can best support you or your loved ones.

Our Cares undergo rigorous training to ensure they meet the highest standards of professional care. They are qualified in areas such as first aid, medication management, and condition-specific care, ensuring they can handle diverse client needs effectively.

In addition to technical skills, our team is selected for their empathy, patience, and dedication to providing compassionate care. Regular training and performance reviews ensure they stay updated with best practices, delivering the highest level of service to our clients.

Yes, we offer 24-hour care services through our live-in care option. This service provides around-the-clock assistance for clients who need continuous support. Our live-in Cares are trained to handle daily tasks, medical needs, and provide emotional companionship, ensuring clients feel safe and comfortable at all times.

This service is ideal for individuals with complex medical needs or those who require constant supervision. Live-in care allows clients to remain in their homes, surrounded by familiar environments, while receiving professional care tailored to their unique requirements.