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The most question we had.
Find answers to the most frequently asked questions about our care services, support, and how we can assist you.
Domiciliary care, also known as in-home care, provides personalised support to individuals in the comfort of their own homes. This service helps with daily tasks such as cooking, cleaning, medication management, and personal hygiene, ensuring clients can maintain their independence. Our trained professionals tailor care plans to meet your specific needs, creating a safe and supportive environment.
By choosing domiciliary care, you can benefit from a familiar setting while receiving professional assistance. Whether you require occasional visits or regular support, this service promotes well-being and dignity, helping you continue your routine with comfort and confidence.
Booking an appointment with us is straightforward and convenient. You can contact us via email at admin@trustlycare.co.uk or call our office directly. Our friendly team will assist you, discuss your needs, and arrange a consultation at a time that suits you.
During the consultation, we’ll assess your needs and preferences to create a personalised care plan. This is a chance to ask any questions, meet our team, and understand how our services can best support you or your loved ones.
Our carers undergo rigorous training to ensure they meet the highest standards of professional care. They are qualified in areas such as first aid, medication management, and condition-specific care, ensuring they can effectively handle diverse client needs.
In addition to technical skills, our team is selected for their empathy, patience, and dedication to providing compassionate care. Regular training and performance reviews ensure they stay updated with best practices, delivering the highest level of service to our clients.
Yes, we offer 24-hour care services through our live-in care option. This service provides round-the-clock assistance for clients who require continuous support. Our live-in carers are trained to manage daily tasks, medical needs, and provide emotional companionship, ensuring clients feel safe and comfortable at all times.
This service is ideal for individuals with complex medical needs or those who require constant supervision. Live-in care allows clients to remain in their homes, surrounded by familiar surroundings, while receiving professional care tailored to their unique needs.
